Last updated: 10 October 2026
Contact: help@pinglayer.co.uk
Business owners: Name, company, email, phone, website visits.
Staff: Name, phone for WhatsApp shift alerts, shift status.
We do NOT collect sensitive data.
Service: Contract
Demo & support: Legitimate interest + Contract
Marketing calls/emails/WhatsApp: Consent (your checkbox) or Legitimate Interest for B2B (PECR). We check TPS before calls.
WhatsApp automation: Contract with company.
We check all numbers against Telephone Preference Service (TPS) via tpsonline.org.uk before sales calls. If on TPS, we do not cold call unless you consented via form, email reply, or asked us to call.
Opt-out anytime: Email help@pinglayer.co.uk "STOP", WhatsApp reply STOP, or ask on call. We keep suppression list forever and consent for 2 years.
Alerts sent via WhatsApp Business API (Meta). Content: shift time, location, YES to accept. Processed by Meta. Reply STOP to opt-out.
Enquiry & consent: 2 years
Customer account: 6 years after close
Staff numbers: While account active + 30 days
Suppression list: Forever
Hosting (Azure), WhatsApp Business Api, email, Stripe. No selling data. All UK GDPR compliant.
Access, correct, delete, restrict, object. Email help@pinglayer.co.uk. Complain to ICO: ico.org.uk
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